What’s inside
71 things you can do in Gesort, in the words you’d use.
This is the whole list, not the highlights. It follows the order the system is built in: what you set up once, what that setup drives every day, what gets captured on site, and what turns into an invoice at month-end.
Three kinds of people feed it without being users
- Owners
- add a block on their own property through their portal link. It shows on the calendar, and NightsBridge hears about it.
- Cleaners
- check in and out, submit the checklist with photos, and count the linen — through their field-app link.
- Guests
- book, pay and leave a review on your website. The booking lands on the calendar; the review lands in your queue.
Chapter 01
Set up a property properly
Everything you decide once, per property, that the rest of the system reads from.
30 things
- 01Add a property
- 02Edit a property’s details — name, address, area, sleeps, amenities, description
- 03Deactivate a property, or bring it back
- 04Set the rate and fee for each type of clean
- 05Set a management-fee percentage per platform
- 06Link a property to its owner, or unlink it
- 07Set the client contact on a property you only clean
- 08Map a property to NightsBridge
- 09Map a property to PriceLabs and set its default nightly rate
- 10Set a manual price for a date range, with a minimum stay
- 11Connect an Airbnb or other iCal calendar to a property — pause it or remove it later
- 12Set a recurring clean rule — every second Tuesday, this cleaner
- 13Write the website listing — title, description, rooms, where it sits on the map
- 14Upload, reorder and tag listing photos
- 15Put a listing live, or take it off
- 16Fill in a property’s guide — check-in, wifi, house rules, what’s nearby
- 17Define your own guide fields, and flag the sensitive ones
- 18Add an owner, or change their details
- 19Give an owner their portal link — and take it back
- 20Add a staff member, set how they are paid, mark them inactive
- 21Give a cleaner their field-app link — and take it back
- 22Build a checklist template, publish it, retire it
- 23Set up your brand kit — colours, logo, legal identity, bank details, socials, WhatsApp number
- 24Choose your website’s layout, section by section
- 25Submit a WhatsApp message template to Meta for approval
- 26Update your WhatsApp business profile and photo; request a display name
- 27Create a custom role and choose which screens it can see
- 28Change a person’s role, or open one screen to one person
- 29Manage your areas — create, rename, reorder, set a hero image
- 30Share a property’s guide link by WhatsApp or email
Chapter 02
What that setup affects
The day-to-day: bookings, blocks, guests, invoices, messages and the website.
23 things
- 01Add a reservation — Airbnb, Booking.com, LekkeSlaap or direct — or hold one with an expiry
- 02Edit a reservation
- 03Confirm a hold
- 04Cancel a reservation
- 05Mark a reservation as processed
- 06Add a block — owner stay, maintenance, buffer, cleaning
- 07Delete a block
- 08Add a guest, or fix their details
- 09Add a phone number to a reservation that arrived without one
- 10Put a guest on the waitlist, or take them off
- 11Raise a guest invoice — it holds the dates on every channel
- 12Void a guest invoice
- 13Record a payment against a guest invoice
- 14Email a guest invoice, or download it as a PDF
- 15Reply to a guest, mark the thread handled, transcribe a voice note
- 16Issue a discount code — win-back or goodwill — and send it by WhatsApp
- 17Disable a discount code
- 18Run a campaign and publish it to Facebook and Instagram
- 19Approve or reject a review, and respond to it
- 20Write or AI-draft a blog post; publish it, schedule it, trash it, restore it
- 21Annotate an imported calendar block, and link it to its reservation
- 22Create a reservation from an imported block; apply an Airbnb date change and move the cleans with it
- 23Release the dates behind an imported block for a set time, with a reason
Chapter 03
Capture the work
What happens on site, recorded on site — so the month-end is a report, not a reconstruction.
12 things
- 01Capture an ops entry — a clean, a laundry run, a drive, a day’s leave
- 02Correct or delete an ops entry
- 03Generate this month’s retainer entries
- 04Capture a receipt by photo — company expense or owner expense
- 05Correct or delete a receipt
- 06Capture laundry — kilos per property per day, linen counts per item
- 07Correct the laundry log
- 08Schedule a clean on the staff-by-day grid
- 09Remove a scheduled clean
- 10Schedule a clean from the suggested queue, or dismiss the suggestion
- 11Generate recurring cleans from your rules
- 12Adjust a staff member’s leave balance
Chapter 04
Close the month
Turn the captured work into invoices for the clients you clean for.
6 things
- 01Generate a cleaning-client invoice for a property and a month
- 02Generate a retainer invoice — waive a line, add an expense
- 03Create an ad-hoc cleaning invoice
- 04Mark a cleaning invoice paid
- 05Delete an unpaid cleaning invoice
- 06Send a cleaning invoice to Google Drive
Also in there, outside the four chapters: open a support ticket from inside the app, and approve or end a Gesort support-access request on your own account — read-only, time-limited, logged on the ticket.
Want to see any of these on your own properties?
Bring a property and a channel you already sell on. We’ll set it up on the call.
Want to try the admin side yourself? Ask for demo access.